Admittedly, this post is not the most original, as I’ve seen this video going around on Facebook pages of several colleagues’ (Carl Dowse, I’m looking at you 🙂 ) However, I thought I’d share it because it really is a good video to have on your hard drive to take into class.
So without further ado, enjoy “A Conference Call in Real Life”:
There are a few reasons why this video makes a good resource:
First, it’s just funny. Anything that gets learners laughing earns a mark in my book.
Second, business learners who have already participated in conf calls will definitely be able to relate to it. We’ve all experienced the frustration of distracting background noise, people who can’t connect, and maybe we’ve even been the one who quietly slips away (shhh!)
Third, it has a lot of useful language that can be focused on after having just watched for gist (and for fun). This is one of the important benefits of the video, since most materials on the market are poorly lacking in modules on the language of conf calls. The video transcript (downloadable here) may be useful in helping learners highlight the useful language.
While, yes, the language of conf calls is basically the same language as meetings, beginning a conf call, handling technical problems, and overcoming the challenge of understanding someone you can’t see (and who’s speaking in a foreign language) are unique to conf calls.
Hopefully this video will help bring some laughter and language to an necessary business evil that is neither fun nor funny for many language learners.
I know a lot of trainers have already seen this video. How have you used it in class? What did your learners think of it? I’m curious to know…
On a post note, I must recommend Barry Tomalin’s book Key Business Skills (published by Collins) for its very good chapter on dealing with both phone and video conf calls. You can also find more conf call tips in this summary of his talk at IATEFL 2013 in Liverpool, “Make Meetings Work.”